Melissa joined the Insight Eye Clinic team in 2015 as a Medical Receptionist and Patient Care Co-Ordinator. She has since been promoted to Westminster Office Manager and continues to do an outstanding job. Mel has previous customer care background from the bank industry and has completed a course in Medical Administration to ensure maximum efficiency within her role. Her outstanding patient care and organisation skills are always commended by patients and her colleagues. Mel is the proud Auntie to triplets whom she adores and loves to visit in New York, USA. She loves to travel the world with her Husband, ticking off more and more destinations each year.